policies

All alcohol sales within the gates of Allianz Field will end at the 75-minute mark for Minnesota United games. Minnesota United staff members strongly encourage all fans to practice responsible consumption of alcoholic beverages. Fans should be aware of the following policies during Minnesota United games and all major events at Allianz Field:

• Stadium management reserves the right to change these policies and procedures at any time without warning.
• Any fan that shows signs of impairment and/or intoxication may not be allowed to enter or may be removed from Allianz Field and subject to arrest.
• No alcoholic beverages served inside the stadium can be taken outside the stadium.
• The state of Minnesota prohibits the sale of alcoholic beverages to persons under 21 years of age. All fans should be prepared to show proper identification to the concessionaire staff member.
• Proper identification is any official government-issued identification.
• Please note: We cannot accept clipped IDs with paperwork as a form of identification.
• Concessionaire staff members reserve the right to deny services to fans that show signs of impairment and/or intoxication.
• Fans providing alcoholic beverages to persons less than 21 years of age may be ejected from Allianz Field and subject to arrest.
• Fans possessing alcohol who do not have proper identification when requested by a concessionaire or security staff member may be ejected.
• A maximum of two alcoholic beverages will be sold per person, per transaction.

It is the responsibility of each guest to ensure that they have a safe means of transportation when leaving the facility.

To better ensure fan safety and expedite entry to the stadium, Allianz Field has a clear bag policy that limits the size and type of bags that can be brought into the stadium.

Minnesota United encourages fans not to bring a bag. The following, however, are permitted:

• One clear bag no larger than 12" x 6" x 12" or a one-gallon clear freezer bag (Ziploc or similar).
• Guests may carry a small clutch bag or purse no larger than 5" x 9", with or without a strap.
• Diaper and medical bags are allowed with no size restrictions. Bags will be checked and tagged by security upon entering Allianz Field.

For more information regarding the Allianz Field clear bag policy, please reach out to MNUFC guest experience at experience@mnufc.com or see the full A–Z fan guide.

Major League Soccer, Minnesota United, and Allianz Field are committed to creating a safe, comfortable, and enjoyable gameday experience for all fans visiting MLS stadiums and facilities. MLS and its clubs are also deeply committed to fostering an inclusive environment free of discrimination and harassment. This Fan Code of Conduct addresses conduct that is inconsistent with these goals and detracts from the gameday experience.

The following conduct is prohibited in Allianz Field and all parking lots, facilities, and areas controlled by Minnesota United, or MLS:

• Behavior that is unruly, disruptive, threatening, or violent in nature, including verbal or physical harassment of match officials, players, staff, or fans
• Conduct that is illegal
• Conduct that results in damage to the venue or other personal property
• Displaying signs, symbols, images, using language, or making gestures that are threatening, abusive, or discriminatory, including on the basis of race, ethnicity, national origin, religion, gender, gender identity, ability, and/or sexual orientation
• Displaying signs, symbols, or images for commercial purposes or for electioneering, campaigning, or advocating for or against any candidate, political party, legislative issue, or government action
• Entering or attempting to enter the field, the field track, the tunnel, or any other location other than that permitted by the fan’s ticket or credential
• Possession of an unauthorized pyrotechnic device, smoke, or firework, or other prohibited items*
• Throwing objects of any kind, including streamers
• Failing to follow requests from venue staff regarding stadium operations, policies, and emergency response procedures
• Declining to promptly return a ball that enters the stands
• Irresponsible use or consumption of alcohol or other substances
• Making unauthorized transmissions or play-by-play accounts of the game
• Any behavior that otherwise targets other fans or interferes with other fans’ enjoyment of the game

Any fan who violates any of these provisions may be subject to penalty, including, but not limited, to ejection without refund, loss of ticket privileges for future games, and revocation of season tickets. Any fan who (1) conducts themselves in an extremely disruptive or dangerous manner (Level 1 Offenses) or (2) commits multiple violations during a 12-month period may be banned from attending future MLS matches for up to a year or longer. Level 1 Offenses include, but are not limited to, violent behavior, threatening, abusive or discriminatory conduct or language, trespassing or throwing objects onto the field, the use or possession of unauthorized pyrotechnics or other dangerous prohibited items, or illegal conduct.Depending on the nature and severity of the violation, individuals who violate this Fan Code of Conduct may be required to submit a written request for re-admission and participate in an online Fan Code of Conduct Education Class (FCEC) in order to be reinstated. Please note that MLS and its clubs reserve the right to refuse entry to anyone who has engaged in harassment of match officials, opposing team members, staff, or other fans, or who have otherwise violated this Code of Conduct using social or digital media or other forms of communication. The listed behaviors are prohibited based on safety; violations will be subject to sanctions. Minnesota United may also sanction a supporters’ group for violations of the Fan Code of Conduct. MLS fans have the right to expect an environment where:

• Fans are encouraged to cheer, sing and otherwise support their club while remaining respectful and courteous to their fellow patrons, referees and opposing club fans and players
• Fans enjoy the soccer experience free from fighting, thrown objects, attempts to enter the playing field, political or inciting messages and disorderly behavior, including foul, sexist, racial, obscene or abusive language or gestures
• Fans comply with requests from stadium staff regarding stadium policies and emergency response procedures
• Fans promptly and carefully return the ball to a stadium staff member or the ball kid on the sidelines by handing the ball back down to field level in the event that a soccer ball enters the stands. Do not throw the ball back onto the field, this will obstruct play
• Alcoholic beverages are consumed in a responsible manner and only by those of legal age
• Fans conduct themselves in a lawful manner to avoid incidents in the stadium and in the parking lots

ANY PERSON FAILING TO ABIDE BY THIS CODE OF CONDUCT IS SUBJECT TO SANCTIONS, INCLUDING EJECTION, BANISHMENT AND ARREST. In addition to the MLS Fan Code of Conduct, the league has created a Pledge to Fans that protects fans’ rights within and around the facility. MLS Pledge to Fans:

• Be able to watch the match in a safe, clean and healthy environment
• Be treated in a courteous, consistent and professional manner
• Be treated with dignity and respect by other spectators attending the match and those organizing the event
• Be able to “support” his or her club, provided that the support is in good taste and neither adversely impacts the event experience of fellow spectators nor negatively impacts the match
• Expect displays of good sportsmanship
• Expect timely and accurate information related to the match

As per our ticket policy, management shall not issue a refund, provided you are given the right, within twelve months of the event, to attend a rescheduled event or exchange this ticket for a ticket comparable in price and location to another similar event as designated by management.

Definition of official game in the event of an incomplete game:

MLS

• If a game is postponed after kickoff at any point prior to its conclusion, the game will be rescheduled for recommencement and any remaining game time will be completed as soon as is practical.

International Friendly (MNUFC playing)

• If a game is terminated after the end of the first half, but before the end of the second half, and the termination is not due to the conduct of one of the teams, the game is considered complete.

US Open Cup

• If a match is terminated after the end of the first half of a match, but before the end of the second half with one of the teams winning, and the termination is not due to the conduct of one of the teams, the match is considered complete, and the team winning at the time of the termination shall be the winner.

Tobacco use of any kind is not permitted within the perimeter of Allianz Field at any time before, during or after the game. In addition to tobacco products, the use of e-cigarettes and vaporizers on the premises is prohibited.