A-z Guide

• Stadium Entry: For the convenience of our guests, all gates at Allianz Field are equipped with easily-accessible lines to minimize wait times. All entry lanes at Allianz Field are ADA-compliant. If you have a medical condition or a medical card that prevents you from being inspected by a metal detector or passing through a magnetometer, an alternative method of screening can be used.
• ADA Seating Options: For ADA-accessible seating tickets, contact the Minnesota United Ticket Office at 763.4SOCCER (763.476.2237) or visit us online at mnufc.com/tickets.
• ADA Parking Options/Purchasing: To purchase ADA parking options, please visit our parking page.
• ADA Drop Off Locations: The Allianz Field ADA drop-off point is located on the east side of the stadium, which can be accessed from Pascal St. N. and Central Ave. W.
• Assisted-Listening Devices: Assisted-listening devices are available for checkout at the guest services booth located behind Section 8 on MNUFC gamedays.
• Closed Captioning: To help enhance accessibility for all fans throughout the stadium, closed captioning can be found both on the ribbon board in front of Sections 27 and 118 as well as within the MNUFC app. To find this feature in the app, simply click the Stadium tab, scroll to the bottom of the page, and click on Closed Captions.
• Fraser Sensory Kits: Our club has partnered with Fraser to provide Sensory Kits at Allianz Field for individuals and families with sensory processing differences. The kits include tools to use when an environment feels over- or under-stimulating. There are visual and communication tools to help individuals more actively engage in an experience, environmental modification tools to limit the intake of overwhelming stimuli and safety tools so families are supported if they get separated during an outing. Fraser sensory kits will be made available, free-of-charge, for fans with sensory processing differences at guest services. These bags will be reusable and deemed as medical bags so that they can be brought in and utilized at each Allianz Field home game. Please limit one per family.
• Wheelchairs: A limited number of wheelchairs are available at each gate to assist in getting guests from the gates to their seating area and back. If assistance is needed, guests should notify the closest guest experience staff representative to request wheelchair assistance when they arrive at the stadium via any entry gate. Wheelchair assistance is limited to getting to and from seating sections and emergency assistance. If a guest wishes to have a wheelchair for general use while visiting Allianz Field, they will need to arrange to bring their own wheelchair to the stadium.

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All alcohol sales within the gates of Allianz Field will end at the 75-minute mark for Minnesota United games. Minnesota United staff members strongly encourage all fans to practice responsible consumption of alcoholic beverages. Fans should be aware of the following policies during Minnesota United games and all major events at Allianz Field:

• Stadium management reserves the right to change these policies and procedures at any time without warning.
• Any fan that shows signs of impairment and/or intoxication may not be allowed to enter or may be removed from Allianz Field and subject to arrest.
• No alcoholic beverages served inside the stadium can be taken outside the stadium.
• The state of Minnesota prohibits the sale of alcoholic beverages to persons under 21 years of age. All fans should be prepared to show proper identification to the concessionaire staff member.
• Proper identification is any official government-issued identification.
• Please note: We cannot accept clipped IDs with paperwork as a form of identification.
• Concessionaire staff members reserve the right to deny services to fans that show signs of impairment and/or intoxication.
• Fans providing alcoholic beverages to persons less than 21 years of age may be ejected from Allianz Field and subject to arrest.
• Fans possessing alcohol who do not have proper identification when requested by a concessionaire or security staff member may be ejected.
• A maximum of two alcoholic beverages will be sold per person, per transaction.

It is the responsibility of each guest to ensure that they have a safe means of transportation when leaving the facility.

Download the MNUFC app for exclusive team content, live game updates, digital ticket access, stadium maps and a whole lot more.

All properly identified guide, signal, and service animals are welcome within the gates of Allianz Field. All other animals are prohibited from the interior of the stadium.

Baby-changing stations can be found in all restrooms within Allianz Field.

To better ensure fan safety and expedite entry to Allianz Field, Minnesota United has a clear bag policy that limits the size and type of bags that can be brought into the stadium.

Minnesota United encourages fans not to bring bags. The following, however, are permitted:

• One clear bag no larger than 12" x 6" x 12" or a one-gallon clear freezer bag (Ziploc or similar)
• Guests may carry a small clutch bag or purse no larger than 5" x 9", with or without a strap.
• Diaper and medical bags are allowed with no size restrictions. Bags will be checked and tagged by security upon entering Allianz Field.

All guests will be subject to a search of their person and possessions prior to entering Allianz Field. Guests should be prepared to open their bags for inspection upon direction from security staff. Guests may be asked to move or remove items from their bags in order to complete a full inspection. All bags brought into Allianz Field must be compliant with the clear bag policy.

Binoculars are allowed inside Allianz Field; however, they must be brought into the stadium in compliance with the clear bag policy.

Fans are welcome to bring any non-flash, still cameras into Allianz Field to take pictures of the game or of the facility itself. Cameras must have a lens that is less than six inches in length. Video cameras, tripods, monopods, and selfie sticks are prohibited. All cameras are subject to search, and all camera cases are subject to the Clear Bag Policy standards.

Guests may pick up a wristband for their child from the guest services booth located behind Section 8 that indicates their seat location in the event that they become separated.

Major League Soccer, Minnesota United, and Allianz Field are committed to creating a safe, comfortable, and enjoyable gameday experience for all fans visiting MLS stadiums and facilities. MLS and its clubs are also deeply committed to fostering an inclusive environment free of discrimination and harassment. This Fan Code of Conduct addresses conduct that is inconsistent with these goals and detracts from the gameday experience.

The following conduct is prohibited in Allianz Field and all parking lots, facilities, and areas controlled by Minnesota United, or MLS:

• Behavior that is unruly, disruptive, threatening, or violent in nature, including verbal or physical harassment of match officials, players, staff, or fans
• Conduct that is illegal
• Conduct that results in damage to the venue or other personal property
• Displaying signs, symbols, images, using language, or making gestures that are threatening, abusive, or discriminatory, including on the basis of race, ethnicity, national origin, religion, gender, gender identity, ability, and/or sexual orientation
• Displaying signs, symbols, or images for commercial purposes or for electioneering, campaigning, or advocating for or against any candidate, political party, legislative issue, or government action
• Entering or attempting to enter the field, the field track, the tunnel, or any other location other than that permitted by the fan’s ticket or credential
• Possession of an unauthorized pyrotechnic device, smoke, or firework, or other prohibited items*
• Throwing objects of any kind, including streamers
• Failing to follow requests from venue staff regarding stadium operations, policies, and emergency response procedures
• Declining to promptly return a ball that enters the stands
• Irresponsible use or consumption of alcohol or other substances
• Making unauthorized transmissions or play-by-play accounts of the game
• Any behavior that otherwise targets other fans or interferes with other fans’ enjoyment of the game

Any fan who violates any of these provisions may be subject to penalty, including, but not limited, to ejection without refund, loss of ticket privileges for future games, and revocation of season tickets. Any fan who (1) conducts themselves in an extremely disruptive or dangerous manner (Level 1 Offenses) or (2) commits multiple violations during a 12-month period may be banned from attending future MLS matches for up to a year or longer. Level 1 Offenses include, but are not limited to, violent behavior, threatening, abusive or discriminatory conduct or language, trespassing or throwing objects onto the field, the use or possession of unauthorized pyrotechnics or other dangerous prohibited items, or illegal conduct.Depending on the nature and severity of the violation, individuals who violate this Fan Code of Conduct may be required to submit a written request for re-admission and participate in an online Fan Code of Conduct Education Class (FCEC) in order to be reinstated.Please note that MLS and its clubs reserve the right to refuse entry to anyone who has engaged in harassment of match officials, opposing team members, staff, or other fans, or who have otherwise violated this Code of Conduct using social or digital media or other forms of communication. The listed behaviors are prohibited based on safety; violations will be subject to sanctions. Minnesota United may also sanction a supporters’ group for violations of the Fan Code of Conduct. MLS fans have the right to expect an environment where:

• Fans are encouraged to cheer, sing and otherwise support their club while remaining respectful and courteous to their fellow patrons, referees and opposing club fans and players
• Fans enjoy the soccer experience free from fighting, thrown objects, attempts to enter the playing field, political or inciting messages and disorderly behavior, including foul, sexist, racial, obscene or abusive language or gestures
• Fans comply with requests from stadium staff regarding stadium policies and emergency response procedures
• Fans promptly and carefully return the ball to a stadium staff member or the ball kid on the sidelines by handing the ball back down to field level in the event that a soccer ball enters the stands. Do not throw the ball back onto the field, this will obstruct play
• Alcoholic beverages are consumed in a responsible manner and only by those of legal age
• Fans conduct themselves in a lawful manner to avoid incidents in the stadium and in the parking lots

ANY PERSON FAILING TO ABIDE BY THIS CODE OF CONDUCT IS SUBJECT TO SANCTIONS, INCLUDING EJECTION, BANISHMENT AND ARREST. In addition to the MLS Fan Code of Conduct, the league has created a Pledge to Fans that protects fans’ rights within and around the facility. MLS Pledge to Fans:

• Be able to watch the match in a safe, clean and healthy environment
• Be treated in a courteous, consistent and professional manner
• Be treated with dignity and respect by other spectators attending the match and those organizing the event
• Be able to “support” his or her club, provided that the support is in good taste and neither adversely impacts the event experience of fellow spectators nor negatively impacts the match
• Expect displays of good sportsmanship
• Expect timely and accurate information related to the match

Costumes are permitted, but masks or facial coverings must be removed during the security screening process, on the concourse, and at all concession/retail locations. Masks or facial coverings may only be worn within the stadium bowl in the ticketed seating area, as long as they do not create a distraction for other fans. Costumes with sharp edges or tips, including all metal or hard plastic costume accessories and props, are not allowed. Additionally, costumes are subject to further security screening. MNUFC reserves the right to ask anyone to remove their mask or costume due to stadium security measures.

To ensure the safety and security of all fans at Allianz Field, MNUFC reserves the right to ask anyone scantily clad or with clothing deemed to be derogatory, profane, or offensive to either remove the item or cover up prior to being permitted entry into or while inside the venue. Those who refuse to abide by this policy will be denied entry or removed from Allianz Field.

For the safety of all guests and staff, all drones and unmanned aerial vehicles are prohibited at Allianz Field without prior written consent from Minnesota United and Allianz Field.

Allianz Field has earned the Ecolab Science Certified™ seal. The program combines hospital disinfectants and food-contact sanitizers approved for use against known viruses and pathogens with public health and food safety protocols, training and periodic auditing, giving guests confidence that practices are repeated and checked. Guests will see the Ecolab Science Certified seal displayed in participating areas throughout the stadium. For more information on the Ecolab Science Certified program, visit www.sciencecertified.com.

Fans that refuse to follow the direction of stadium staff or designated security or fail to comply with the Fan Code of Conduct may be subject to ejection without refund, revocation of season tickets, and may be in violation of city ordinances, resulting in possible arrest and prosecution.

In the event of an emergency, please report the situation to the nearest staff representative, or text your concern to 763-888-8892.

Please be aware of the closest exit or emergency exit in your area at all times. If you have any questions about the nearest exit locations, please ask one of the Guest Experience staff members for assistance. Remain calm and follow the instructions of the staff and public address announcements.

All fan mail should be sent to 4150 Olson Memorial Highway, Suite 300, Golden Valley, MN 55422.

If you have feedback regarding an MNUFC gameday, please email experience@mnufc.com.

Fans are reminded that attempting to enter or access the playing field without the proper credentials will be considered trespassing and is grounds for immediate ejection and/or arrest.

The First Aid Room is located on the concourse behind Section 25. Additionally, first aid teams can be found throughout the concourse.

As per our ticket policy, management shall not issue a refund, provided you are given the right, within twelve months of the event, to attend a rescheduled event or exchange this ticket for a ticket comparable in price and location to another similar event as designated by management.

Definition of official game in the event of an incomplete game:

MLS

• If a game is postponed after kickoff at any point prior to its conclusion, the game will be rescheduled for recommencement and any remaining game time will be completed as soon as is practical.

International Friendly (MNUFC playing)

• If a game is terminated after the end of the first half, but before the end of the second half, and the termination is not due to the conduct of one of the teams, the game is considered complete.

US Open Cup

• If a match is terminated after the end of the first half of a match, but before the end of the second half with one of the teams winning, and the termination is not due to the conduct of one of the teams, the match is considered complete, and the team winning at the time of the termination shall be the winner.

There are seven gates of entry into Allianz Field for fans. The Bell Bank Southwest Entry, Allina Health Southeast Entry, Northeast East Entry, Northeast North Entry, Northwest Entry, Northwest West Entry, and the Premium Entrance are all available for fans to enter Allianz Field on a gameday. Fans must have a premium ticket to enter through the premium entrance. (See Amenities Map)

The Great Lawn is a large grassy area measuring almost a full acre on the north end of Allianz Field. This space will be used on gamedays to host the Sun Country Lawn Layover. Pay close attention to our website and social media outlets for information about all the happenings on the Great Lawn.

All found items should be brought to the Guest Services Booth behind Section 8 on the main concourse or given to an MNUFC staff member. These items will be held at the Guest Services Booth until the end of the game. Upon the completion of the game, all items will be logged and stored for 30 days at 24/7 Security Control. After 30 days, all items will be donated or disposed of. Please contact the Allianz Field Security Control office directly at 612.928.2400 for more information.

*Any unclaimed items remaining after the conclusion of the season will be donated or properly disposed of.

Children and/or fans who are separated from their family or friends will be escorted by a stadium staff member to the Guest Services Booth (located on the concourse by Section 8).

On home gamedays, official Minnesota United team merchandise is available at in-stadium team stores. Team stores open when gates open and are located around Allianz Field on the Main Concourse:

• Section 01
• Section 07
• Section 18
• Section 26

In addition to gamedays, The Black and Blue Team Store presented by Fanatics, located behind section 01, will be open four days a week to provide fans with a convenient way to purchase MNUFC merchandise. Listed below are the hours of operations for the Black and Blue Team store:

• Wednesday: 12:00 p.m. - 6:00 p.m.
• Thursday: 12:00 p.m. - 6:00 p.m.
• Friday: 12:00 p.m. - 6:00 p.m.
• Saturday: 12:00 p.m. - 6:00 p.m.

In addition to gameday sales, Minnesota United merchandise is also available on the team website.

The Media Entrance is located on the southwest side of Allianz Field. Only those with proper credentials will be permitted to enter through the Media Entrance.

All persons entering Allianz Field will have their bags searched and will be escorted through a magnetometer or screened using hand-held metal detectors. Those who have medical conditions that keep them from going through magnetometers will be provided an alternative screening process.

The Mother’s Room can be found in the southeast corner of the stadium, behind Section 19. Those who use the room will have access to supplies for nursing and changing, including a bottle warmer, diapers, baby-friendly soap, and baby sunscreen.

Noisemakers are not permitted within the general seating areas of Allianz Field. For information regarding supporter privileges, please refer to section “Supporters Groups.”

Prohibited items must be returned to vehicles or disposed of before entering the stadium. There are no provisions to check items at the gates, and items abandoned outside the gates will be confiscated.

The following is a list of items that are prohibited in Allianz Field:

• Aerosol cans
• Alcohol
• Animals (except service animals)
• Backpacks, luggage, grocery bags, duffel bags, large bags, large purses or large camera cases (See Bag Policy)
• Balloons and other inflatables
• Balls (beach balls, footballs, baseballs, etc.)
• Banners (see Supporter Section Policy & Fan Code of Conduct)
• Flags that are 3’x5’ or smaller are allowed, but cannot obstruct other fans views
• Beverages or liquids in cans, glass bottles or boxes
• Camcorders and tripods
• Cameras with lenses over six inches long
• Cans, bottles, thermoses – transparent, plastic, empty water bottles are permitted
• Chairbacks
• Confetti and streamers
• Coolers of any kind, including small soft pack coolers
• Fireworks
• Food
• Illegal drugs
• Laptops, iPads, tablets or other large electronic devices
• Laser pointers
• Markers (permanent) and/or paint
• Noisemaking devices (See Supporter Section Policy)
• Objects that can be used as projectiles (sticks, bats, clubs, poles, frisbees, etc.)
• Sticks or flag poles (See Supporter Section Policy)
• Selfie sticks
• Tobacco products
• Umbrellas are permitted, but must be stored in a stadium-provided clear bag at all times while at Allianz Field
• Video cameras
• Weapons

Other items that may risk the safety or viewing/listening enjoyment of the guests may be prohibited.

In accordance with MLS, Minnesota United and Allianz Field security, patrons may not exit and re-enter Allianz Field using the same ticket.

Allianz Field guests that purchase tickets from someone other than MNUFC or SeatGeek do so at their own risk and with the understanding that the tickets purchased from a secondary ticket provider could be counterfeit. Minnesota United and Allianz Field are not responsible for and will not provide a replacement or refund of any kind for invalid tickets purchased through a secondary ticket provider. Please report any potential illegal scalping activity to the nearest Security Representative or Saint Paul Police Officer.

Public restrooms are located along the main concourse of Allianz Field and are all ADA accessible. ADA-accessible family restrooms can be found behind sections 9, 19, 25, 30 and 36.

App-based ride services have a designated pick-up and drop-off area. This area is located on St. Anthony Avenue on the southeast corner of the stadium, just outside of the Allina Health Southeast Entry.

Roster cards will be distributed pregame at all gates during all MNUFC regular season MLS games. There’s always a limited number of roster cards, so be sure to arrive early to get yours!

Seat cushions are permitted within Allianz Field. However, all seat cushions must not exceed 1” in thickness and cannot have a chair back, pockets or pouches.

Tobacco use of any kind is not permitted within the perimeter of Allianz Field at any time before, during or after the game. In addition to tobacco products, the use of e-cigarettes and vaporizers on the premises is prohibited.

Allianz Field welcomes fans with strollers. However, strollers are prohibited from all stadium seating sections and concourse areas. All strollers must be checked in at the Guest Services Booth, located on the concourse near Section 8. Premium ticket-holders with strollers must check them in at the Premium Entry desk.

There are several different supporters’ groups that attend MNUFC games and take advantage of the safe-standing sections on the south end of Allianz Field. Some of these supporters’ groups have special privileges that allow them to bring in noisemakers, flags and banners. All of the previously listed items must be preapproved and may not leave Sections 20-24. All preapproved prohibited items must be brought in through the Bell Bank Southwest Entry.

Banners, Flags, and Signs:

• All Banners, flags, and signs must be preapproved by MNUFC.
• Banners, flags and signs are permitted and encouraged within the Supporters Sections (Sec. 20 – 24) of the stadium provided they comply with the following requirements:
• All banners, flags and signage are subject for inspection before entry to the stadium to ensure there are no safety concerns.
• Banners must be event-related and may not be commercial or political in nature; banners may not include advertisements, logos or political endorsements/slogans.
• Banners may not contain images, words or other information that is (or could be construed as being) derogatory, obscene, profane, indecent, vulgar, offensive, graphic, dangerous, inappropriate, objectionable or in “poor taste.”
• Banners may not interfere with the view or enjoyment of others and are not allowed to block the view of multiple seats.
• Banners may not block concourse areas or stairways within the seating bowl.
• Banners may not be constructed of wood, metal or any other material that could cause harm to others.
• Banners (or parts thereof) may not be used as projectiles.

Banners may be hung only with the permission of club and stadium management. If approved, banners may be hung only with rope, string or plastic ties and may not block any existing signage or vents, or damage any stadium walls, paint, railings, glass, etc.Noisemaking Devices:

• Musical instruments or any types of noisemaking devices used in the Supporters Sections must be preapproved by Minnesota United or are otherwise not permitted inside Allianz Field. This includes, but is not limited to, items such as whistles, musical instruments, vuvuzelas, air horns, speakers, megaphones and other electronic sound devices.
• Once approved, noisemaking devices may only be used in the Supporters Sections (Sec. 20-24) of the stadium.
• Noisemakers that are not preapproved and/or are used outside of the designated areas will be confiscated.
• All megaphones being used must be pointed away from the field of play at all times.

Sticks and Flag Poles:

• All flag poles or banners on poles must be constructed of hollow PVC pipe poles.
• All poles are not to be used as projectiles or in any sort of fashion that may endanger fans, players or staff.

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Allianz Field and Minnesota United are committed to creating a sustainable and environmentally conscientious facility. A three-bag system will be used to limit the amount of waste produced at Allianz Field. On gamedays, please help us by sorting your waste into the organics, recycling or trash receptacles.

Tailgating at Allianz Field is prohibited.

ADA-Accessible Seating

All patrons must have a reserved ticket in order to use a disabled seating area. For ADA-accessible seating tickets, contact the Minnesota United Ticket Office at 763.4SOCCER (763.476.2237) or visit online at mnufc.com/tickets.

Guests are strongly encouraged to call in advance of the match to ensure availability. To switch regular seating tickets to disabled seating tickets ON GAMEDAY, please visit the Minnesota United Ticket Office located in the northeast corner of the stadium. Changes on gameday will only be made if disabled seating tickets are still available.

Child Ticket Policy
Children two years old or younger are allowed free admission into MNUFC games while accompanied by a ticketed adult. Children must remain on the adult’s lap throughout the event.

Group Tickets
Groups of 10 or more are able to purchase discounted group tickets by visiting mnufc.com/tickets or by calling 763.4SOCCER. Fan experiences are also available based on the size of the group. Discounted group tickets must be purchased at least 24 hours in advance and are not available on gameday.

Season Tickets
To check availability or join our season ticket waiting list (The Preserve), please call 763.4SOCCER or visit the tickets tab on mnufc.com.

Single-Game Tickets
Single-game tickets are available for all Minnesota United matches at mnufc.com/tickets or at the Ticket Office two hours before kickoff on the day of the game. The Ticket Office is located in the northeast corner of Allianz Field. Single-game tickets have limited availability, so be sure to check online or call 763.4SOCCER to get more information.

Supporters Section
Tickets for the Supporters Section (Sections 20–24) at Allianz Field are general admission and are sold on a first-come, first-served basis. Fans without Supporters Section tickets will not be allowed into these sections. Supporters Sections will be filled with fans standing, chanting and singing. Visiting team colors are not permitted in the Supporters Section and visiting supporters may be relocated to another part of the stadium.

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Umbrellas are permitted, but must be stored in a stadium-provided clear bag at all times while at Allianz Field.

Visiting Team supporters’ groups are encouraged to shout, cheer and show their team pride while maintaining a safe and enjoyable experience for fans. They may be granted the same privileges and are subject to the same disciplinary actions as the home supporters. All banners, flags, instruments and other prohibited items must be preapproved by MNUFC and Allianz Field event operations staff.

Entry Procedures:

• Supporters will enter through the Northeast East Entry
• Those with preapproved prohibited items that are exempt will enter at the Northeast East Entry at the pre-determined meeting time

Location:

• Visiting supporters will be located in section 108 which is located in the upper east stands in the northeast corner of Allianz Field

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In the event of severe weather, fans will be asked to move out of their seats and into the nearest concourse location in a calm and orderly fashion, as instructed by security and guest-services personnel.

There is a no re-entry policy for all Allianz Field events. Any fans that exit the gates during a weather delay will not be permitted to re-enter the building.

In the event that the original match is rescheduled, the original ticket will be valid for the rescheduled event date. Minnesota United will inform the original purchaser of the rescheduled match in a timely fashion. Major League Soccer reserves the right to change the date and start time of the event for the safety and security of the players and fans. No such change shall entitle the ticket holder to a refund.

Wi-Fi is available to fans throughout Allianz Field. Log on to #AtomicData AllianzField FanWiFi for access to the internet.